FAQS 

WHERE DO THE SESSIONS TAKE PLACE? 

All sessions take place in the comfort and convenience of your own home (either in-person or virtually via Zoom). No worrying about taking time to travel, forgetting materials, adjusting to new surroundings, or getting lost!

HOW DOES PAYMENT WORK? 

We ask for 100% payment for the full series of sessions when the contract is signed in order to secure your spot in our schedule. Payment is accepted electronically via our secure online system.

CAN YOU COME TO WHERE I LIVE? 

We are based in Vancouver, WA. We will come to your home/school/camp/studio there or in surrounding towns within 50 miles radius. If you are outside these areas, just ask! We'll do our best to make it work.

CANCELLATION/REFUND POLICY 

FOR PROGRAMS:
Because dates are scheduled in advance on mutually agreeable dates, it is our policy to provide no make-ups for any missed sessions due to family circumstances.  cancelation/withdrawal is permitted within 24 hours after starting the first class of the course. House of Lila will issue a full or partial refund(if the cancellation occurred after attending the first class) within 5-7 business days. Cancellations after 24 hours from the start of the course will not be refunded.

FOR CLASSES:

If the participant will be unable to attend a class, then they will be allowed to cancel or reschedule any class booking made with 24 hours' notice before the class. The participant will be able to transfer their registration to any other equally priced option in the future. If the participant is late for the class, the class will not be extended to make up for the lost time. Please ensure that you have downloaded all relevant programs and have adequate bandwidth to live stream the class prior to the start of the class. House of Lila does not take responsibility for any technical difficulties or issues due to the connection, bandwidth, or any software or hardware of the participant. Refunds will be given to all participants only if the Instructor is unable to participate, and/or the Instructor has technical difficulties resulting in the inability to instruct the class.